Privacy Policy
ANIV Delivery — anivdelivery.com
Ecuador
At ANIV Delivery, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (anivdelivery.com) or purchase our products. By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following information when you interact with our website or place an order:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
Payment Information
Payments are processed through secure third-party payment providers (such as PayPal or card processors).
We do not store or have access to your full payment card details.
Technical Information
- IP address
- Browser type and version
- Device type
- Pages viewed on our website
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about orders, support, or product updates
- Improve our website and services
- Prevent fraud and ensure secure transactions
- Comply with legal and tax obligations
We never sell, rent, or trade your personal information.
3. Cookies
Our website uses cookies to:
- Improve user experience
- Enable basic site functions
- Analyze website traffic
- Remember your preferences
You may disable cookies through your browser settings, but some features of the website may not function properly.
4. Sharing Your Information
We may share your information only when necessary, such as with:
- Delivery and courier partners
- Payment processing providers
- Web hosting and security providers
- Legal authorities (only when required by law)
These partners are obligated to keep your information secure.
5. Data Storage and Security
We take appropriate security measures to protect your data, including:
- Encrypted connections (HTTPS)
- Secure servers and hosting
- Access controls and monitoring
However, no online system is 100% secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain your information only as long as necessary:
- To fulfill your orders
- To meet tax or legal requirements
- To maintain business records
When no longer needed, your data is securely deleted.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data (when legally possible)
- Opt out of non-essential communications
To exercise these rights, contact us at anivdelivery@gmail.com.
8. Children’s Privacy
Our website is not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last updated” date will always reflect the latest version.
We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: anivdelivery@gmail.com
🌐 Website: anivdelivery.com
📍 Ecuador